Lady who answered phone was very helpful and parts arrived well packed. I intend on doing more business with them very soon. Thanks for the help and communication.
Great company and very knowledgeable!!!!
Had ECU flashed and want to comment on the fantastic job from Schnitz. Problems on my end with shipping so my ECU wasn't delivered till Fri. Figured it would be days into the following week before item would be returned. To my complete surprise Schnitz had it flashed and back in the mail two hours later. I didn't stutter.. TWO hours. Received ECU back on Mon and was test riding that evening. I still plan on a custom map piggy backed on a Commander, but if you need a basic flash that works and won't break the bank look no further. Thanks again for the professional service.
Ordered a head gasket, received a call several days later saying its not in stock and is on back order and I will have to wait which is fine. A few days later I order APE Titanium Valve retainers and after waiting 9 days I call a rude customer service rep and I am informed that they don't have any in stock and that they are on back order and she will find out when they will get them in stock and notify me in a few days. I decide to call APE directly that day and they guy says they have them in the CNC being cut as we speak so I call Schnitz back and inform the rude lady who is supposed to be informing me about my order. Terrible Customer service and rude at that! I will never be shopping here again and I would not recommend them to a friend. DO NOT SHOP AT SCHNITZ. I REPEAT DO NOT SHOP AT SCHNITZ
Wasn't expecting to see my parts till early next week and the guys put 2 days shipping on it was a nice supprise to have my busa up and running again this weekend.
Schnitz Racing is a US Car Repair based in Decatur, Indiana. Schnitz Racing is located at 222 N 3rd St, Decatur, IN 46733, USA.
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